We are planning to add additional level of approvals to the already existing workflow.
Can someone please let us know if there will be any impact to the already existing active requests ?
Please follow the guidelines described here. https://support.oneidentity.com/technical-documents/identity-manager/8.1.2/it-shop-administration-guide/40#TOPIC-1370898
Especially check the configuration parameter QER | ITShop | OnWorkflowAssign is set to CONTINUE
CONTINUE: Ongoing approval processes are continued with the originally applicable workflow. The newly stored workflow is only used in new requests.
This behavior also applies if the configuration parameter is not set.