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How to update dll in Password reset portal Bin directory.

dnyandev garad extern
over 3 years ago

Hi All,

I have updated the database with the AAD module.

After updating the database password reset portal getting a problem.

When I put passcode and click next I get an error as below.

System.AggregateException: One or more errors occurred. ---> System.Exception: Error while processing account: ---> System.IO.FileNotFoundException: Could not load file or assembly 'AAD.Customizer' or one of its dependencies. The system cannot find the file specified.

On the web designer configuration editor "Enable automatic updates" is checked.

Also when I open the monitor page for the password reset portal it is not working getting an error "The webpage cannot be found"

For the normal web portal, I have updated assemblies using the monitor page.

How can I update assemblies for the password reset portal?

Also why it is not updated automatically if we have "Enable automatic updates" is checked?

Could you please tell me what is wrong and how can I fix this problem.

Thank you in advance.

Kind Regards,

Dnyandev

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  • 0 over 3 years ago

    I think the setup of your password reset portal is not quite correct. Please ensure that the user, that is specified for the AutoUpdate, has write-access to the bin directories to update the files.

    The monitor page needs to be configured in the web.config of the password reset porta and you need to allow a set of users or groups to access this page.

    And please check the log file of the password reset portal for any errors.

  • 0 over 3 years ago in reply to Markus Weiss-Ehlers

    Hi Markus,

    While installing the password reset portal I did follow the steps as mentioned in the document.

    Under web Designer Configuration for automatic update "Use IIS credentials for update" option is selected.

    On the Bin folder below users has full access 

    IIS_IUSRS

    DIMP_PW_POOL

    Also please see web.config and monitor.config file attached which is the same as a normal web portal.

    I can access the monitor page for the normal web portal but unable to access the same for the password reset portal.

    https://1drv.ms/u/s!At2ViqLAc9HpoB3f3ONyRYHopLtV?e=PRpH3d 

    Could you please have a look and tell me what is missing.

    In the weblog, I see the below error. Is this because of automatic updates?

    Creating performance counters in category One Identity Manager Web Portal, instance _LM_W3SVC_1_ROOT_DIMP_PW
    2021-06-21 07:22:29.5678WARN (    WebLog ) : Performance counter data could not be accessed. Check if the user IIS APPPOOL\DIMP_PW_POOL is a member of the Performance Counter Users group. (Error: Access to the registry key 'Global' is denied.)
    2021-06-21 07:22:29.5678INFO (    WebLog ) : Updating performance counter values
    2021-06-21 07:22:29.5678INFO (    WebLog ) : Application set-up start
    2021-06-21 07:22:29.5678INFO (    WebLog ) : Account: IIS APPPOOL\DIMP_PW_POOL

    Thank you inadvance.

    Kind Regards,

    Dnyandev

  • 0 over 3 years ago in reply to dnyandev garad extern

    From the monitor.config you can see that only users that are members of the group Builtin\Administrators or the user NETWORK\x0022066 are able to access the monitor page. Would this apply to your test?


  • 0 over 3 years ago in reply to Markus Weiss-Ehlers

    NETWORK\x0022066 is my user and I tried with this and also I am part of the Administrators user group.

    When I access the monitor page I get a page not found error. I am don't have access then I should get access denied page isn't it correct?

    Also, did you know why auto-update is not working?

    You can see an error on the screen the below location.

    https://1drv.ms/u/s!At2ViqLAc9HpoB73dHjqvjmbH0j_?e=ggtBPn 

  • 0 over 3 years ago in reply to dnyandev garad extern

    Did you try to use .../monitor to access the monitor page? URLs are case-sensitive normally.

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