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DGE Agent status shows "Waiting for Agent Connection"

Jaipal.Sivaiah
over 8 years ago

Hi All,
I have installed and configured D1IM 7.0.2 with DGE edition. I have configured Locally Managed windows host, but Agent status says:

"Waiting for Agent Connection"

I have opened all required ports on Agent Server. Any idea how to fix this issue?

Here is the Agent Log error:


2016-09-19 15:22:19.228 [4][INFO][InitializeAgentService(0)] Working directory: C:\Program Files\Dell\One Identity Manager Data Governance Edition\Agent Services
2016-09-19 15:22:19.228 [4][INFO][InitializeAgentService(0)] StartupOptions:
ServiceName=DGE_DEFAULT_LocalHost InstanceID=DGE_DEFAULT_LocalHost
2016-09-19 15:22:19.243 [5][INFO][StartDgeServerListenerSocket(0)] Listening for service commands on '18530'
2016-09-19 15:22:19.665 [5][WARN][Register(0)] Failed to register with DGE Server. Will keep trying.

 

Thanks,
JP

Parents
  • 0 over 8 years ago
    A few comments and questions ...

    - I assume Is this a fresh install and those are 7.0.2 agents?
    - Is the DGE Service running as an account other than Local System? What about the agent?
    - What OSs are both the DGE Server and agent running on?
    - Is NTLM authentication disabled?
    - Did you have a previous version of DGE v7.x installed in this environment?
    - There is an override agent registry key that allows for direct connection to the DGE server (and doesn't search AD for the SCPs). Try setting the following on the agent and see if this has an impact: documents.software.dell.com/.../overrideserveruri
Reply
  • 0 over 8 years ago
    A few comments and questions ...

    - I assume Is this a fresh install and those are 7.0.2 agents?
    - Is the DGE Service running as an account other than Local System? What about the agent?
    - What OSs are both the DGE Server and agent running on?
    - Is NTLM authentication disabled?
    - Did you have a previous version of DGE v7.x installed in this environment?
    - There is an override agent registry key that allows for direct connection to the DGE server (and doesn't search AD for the SCPs). Try setting the following on the agent and see if this has an impact: documents.software.dell.com/.../overrideserveruri
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