This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

DGE Agent status shows "Waiting for Agent Connection"

Hi All,
I have installed and configured D1IM 7.0.2 with DGE edition. I have configured Locally Managed windows host, but Agent status says:

"Waiting for Agent Connection"

I have opened all required ports on Agent Server. Any idea how to fix this issue?

Here is the Agent Log error:


2016-09-19 15:22:19.228 [4][INFO][InitializeAgentService(0)] Working directory: C:\Program Files\Dell\One Identity Manager Data Governance Edition\Agent Services
2016-09-19 15:22:19.228 [4][INFO][InitializeAgentService(0)] StartupOptions:
ServiceName=DGE_DEFAULT_LocalHost InstanceID=DGE_DEFAULT_LocalHost
2016-09-19 15:22:19.243 [5][INFO][StartDgeServerListenerSocket(0)] Listening for service commands on '18530'
2016-09-19 15:22:19.665 [5][WARN][Register(0)] Failed to register with DGE Server. Will keep trying.

 

Thanks,
JP

Parents
  • Hi Mathew,
    Thanks for quick reply.

    1. It's fresh D1IM DGE 7.0.2 installation
    2. DGE server running on Service Account, same service account used for Agent to run. When i tried DGE Server to run with Local System account, Service is not stared. So used Service Account
    3. Windows 2012 OS
    4. NO Previous D1IM installed
    5. I tried override agent, but having same issues

    Agent Log says:

    INFO: Listerning for service commands on '18530'
    WARN: Failed to register with DGE Server. Will keep trying.

    I appreciate your help.

    Thanks,
    Jaipal.
Reply
  • Hi Mathew,
    Thanks for quick reply.

    1. It's fresh D1IM DGE 7.0.2 installation
    2. DGE server running on Service Account, same service account used for Agent to run. When i tried DGE Server to run with Local System account, Service is not stared. So used Service Account
    3. Windows 2012 OS
    4. NO Previous D1IM installed
    5. I tried override agent, but having same issues

    Agent Log says:

    INFO: Listerning for service commands on '18530'
    WARN: Failed to register with DGE Server. Will keep trying.

    I appreciate your help.

    Thanks,
    Jaipal.
Children
No Data