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DGE Agent status shows "Waiting for Agent Connection"

Jaipal.Sivaiah
over 8 years ago

Hi All,
I have installed and configured D1IM 7.0.2 with DGE edition. I have configured Locally Managed windows host, but Agent status says:

"Waiting for Agent Connection"

I have opened all required ports on Agent Server. Any idea how to fix this issue?

Here is the Agent Log error:


2016-09-19 15:22:19.228 [4][INFO][InitializeAgentService(0)] Working directory: C:\Program Files\Dell\One Identity Manager Data Governance Edition\Agent Services
2016-09-19 15:22:19.228 [4][INFO][InitializeAgentService(0)] StartupOptions:
ServiceName=DGE_DEFAULT_LocalHost InstanceID=DGE_DEFAULT_LocalHost
2016-09-19 15:22:19.243 [5][INFO][StartDgeServerListenerSocket(0)] Listening for service commands on '18530'
2016-09-19 15:22:19.665 [5][WARN][Register(0)] Failed to register with DGE Server. Will keep trying.

 

Thanks,
JP

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  • 0 over 8 years ago
    I would recommend that you open a support case for this. Ensure you attach the full agent logs and DGE server logs.

    One final question. Is the agent in the client environment on the same machine as the DGE server? That may be an unsupported scenario.
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  • 0 over 8 years ago
    I would recommend that you open a support case for this. Ensure you attach the full agent logs and DGE server logs.

    One final question. Is the agent in the client environment on the same machine as the DGE server? That may be an unsupported scenario.
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