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DGE Agent status shows "Waiting for Agent Connection"

Jaipal.Sivaiah
over 8 years ago

Hi All,
I have installed and configured D1IM 7.0.2 with DGE edition. I have configured Locally Managed windows host, but Agent status says:

"Waiting for Agent Connection"

I have opened all required ports on Agent Server. Any idea how to fix this issue?

Here is the Agent Log error:


2016-09-19 15:22:19.228 [4][INFO][InitializeAgentService(0)] Working directory: C:\Program Files\Dell\One Identity Manager Data Governance Edition\Agent Services
2016-09-19 15:22:19.228 [4][INFO][InitializeAgentService(0)] StartupOptions:
ServiceName=DGE_DEFAULT_LocalHost InstanceID=DGE_DEFAULT_LocalHost
2016-09-19 15:22:19.243 [5][INFO][StartDgeServerListenerSocket(0)] Listening for service commands on '18530'
2016-09-19 15:22:19.665 [5][WARN][Register(0)] Failed to register with DGE Server. Will keep trying.

 

Thanks,
JP

Parents
  • 0 over 8 years ago
    Hi All
    This issue has been resolved. There was another DGE Server instance running on other VM with lower version, which caused the issue. So uninstalled previous version DGE Server and removed object from Active Directory computers object.

    Thanks Dell support team helping on t his issue.

    Thanks,
    Jaipal.
  • 0 over 6 years ago in reply to Jaipal.Sivaiah

    Hi Jaipal,

    I am getting same error in Agent logs:
    INFO: Listerning for service commands on '18530'
    WARN: Failed to register with DGE Server. Will keep trying.

    I have verified the DGE registry parameter as well.

    Kindly let me know how to figure out if any other instance of DGE server instance is running and how to remove object from Active Directory computers object.

    Thanks

Reply
  • 0 over 6 years ago in reply to Jaipal.Sivaiah

    Hi Jaipal,

    I am getting same error in Agent logs:
    INFO: Listerning for service commands on '18530'
    WARN: Failed to register with DGE Server. Will keep trying.

    I have verified the DGE registry parameter as well.

    Kindly let me know how to figure out if any other instance of DGE server instance is running and how to remove object from Active Directory computers object.

    Thanks

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