Hello everyone,
In the DB queue, the process "Clean up product nodes in the IT Shopt" (UID_Task QER-K-Org-AutoChild) takes a very long time.
In QBMDBQueueCurr, there is only one line and it goes to the reset. (column Generation over 20 times) At the same time, System Journal does not write the reason for the reset of the process
There are fixes on the One Identity Community:
support.oneidentity.com/.../qer-k-orgautochild-task-blocks-dbqueue-processing
But we use Version 9.2 and this version already includes these fixes.
From IT Shop Administration Guide:
"Information on bulk processing
If products are added in bulk to the IT Shop by automatic processes, you can specify how
many product nodes are created in one DBQueue Processor run in the QER | ITShop |
LimitOfNodeCheck configuration parameter. Once this number has been exceeded, the
task is closed and queued again in the DBQueue for generating the rest of the product
nodes. By default, 500 objects are processed in one run. The number of requests submitted
in bulk can be considerably larger than other processes.
Set a lower value if performance issues arise when running the QER-K-OrgAutoChild
process task."
We reduced this number to 50, but this did not help
How can I resolve this issue?
Thanks!