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MakeDecision Index Outside the bond

Jaipal.Sivaiah
over 8 years ago

Hi All,

      I have installed configured D1IM 7.0.2 version, then published groups. Then i requested a group from web portal and got Index outof box exception while executing MakeDecision method.

 

Version: D1IM-DGE 7.0.2

DB: MS SQL Server

 

I'm using OOTB workflow and process. Any idea how to fix this?

 

Thanks,

Jaipal.

  • 0 over 8 years ago

    Hi All,
    I tried same use case in my local system, everything working as expected. This is happening in client system?
    Validated QER.xx Dll's both environments are matching.

    Following error recorded in Job Server Log file

    2016-09-21 14:39:24 -04:00 - VI.JobService.JobComponents.HandleObjectComponent - 8555EC85-4DCE-4B1B-BD45-A691F966EA40: Errors occured

        Error saving Culp, Eric - 9/21/2016 12:24:03 PM: [810306] Error during execution of 'OnSaving' in logic module 'QER.Customizer.PersonWantsOrg'.

        [810103] Error generating processes for event Dismissed.

        [System.IndexOutOfRangeException] Index was outside the bounds of the array.

        Method  MakeDecision was called on 1 object(s) of type personwantsorg.

    2016-09-21 14:39:24 -04:00 - Info: Loading script assembly ProductScripts_o6aLH0IE6GRDiUwB3Dmewxp9A9U from database.

    2016-09-21 14:39:24 -04:00 - Info: Loading script assembly Scripts_o6aLH0IE6GRDiUwB3Dmewxp9A9U from database.

    2016-09-21 14:39:24 -04:00 - VI.JobService.JobComponents.HandleObjectComponent - 6CC84908-5ECE-4FD5-8EC7-3E0B88A0B881: Errors occured

        Error saving Reyes, Rhonda E - 9/21/2016 2:33:57 PM: [810306] Error during execution of 'OnSaving' in logic module 'QER.Customizer.PersonWantsOrg'.

        [810103] Error generating processes for event Dismissed.

        [System.IndexOutOfRangeException] Index was outside the bounds of the array.

        Method  MakeDecision was called on 1 object(s) of type personwantsorg.

  • 0 over 8 years ago
    Hi All,
    I found similar defect in KB, I will check with support and will update forum. Here is the link:

    support.software.dell.com/.../186098

    Thanks,
    Jaipal.
  • 0 over 8 years ago
    Hello Jaipal,

    have you opened a service request yet?

    Cheers,
    Sebastian Kübbeler
    Technical Product Specialist
    Visit the Support Portal | support.software.dell.com
    Available Training Courses | support.software.dell.com/.../training
    Phone Numbers | support.software.dell.com/.../manage-service-request
  • 0 over 8 years ago
    Hi Sebastian,
    Yes, I worked with support and got hot fix, it resolved the issue.

    Thanks,
    Jaipal.