Hello everyone,
The ATT-K-AttestationHelper-Cfg task reoccurs far too frequently in the DBQueue. The task ATT-K-AttestationHelper-Cfg contains a lot of old certification cases that are being approved by the person in charge. And we have no idea why DBQ constantly generates a task for these cases (there aren't even any updates on them)
I found it:
From Release Notes 8.1.4, ID: 33082
"The ATT-K-AttestationHelper-Cfg task reoccurs far too frequently in the DBQueue. This effect is further amplified by migrating to One Identity Manager 8.1.2. This causes a heavy load on the DBQueue, which means that other tasks are not processed promptly.
By changing employee assignments and updating One Identity Manager, the QER-K-AllForPersonInBaseTree task is queued per employee in the DBQueue. This leads to a recalculation of the ATT-K-AttestationHelper-Cfg task for each employee and queues this task for every pending attestation case.
The ATT_PAttestationHelperFillAll and QBM_ZRecalculate procedures are modified such that ATT-K-AttestationHelper-Cfg tasks are not queued more than once in the DBQueue for the same attestation case."
We use Version 9.2
How can I resolve this issue?
Thanks
