Mail notification when request is about to expire

Let's say that I want to send an email when a request is about to expire. Should I use the "mail template expired" in the approval policy? But how to set, for example, to send a email a week before the expiration? I cannot find any parameter to set the number of day before expiration to send the email

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0 Markus Weiss-Ehlers 3 days ago

Please check the documentation here https://docs.oneidentity.com/bundle/one-identity-manager_it-shop-administration_9.3/page/sources/itshop/itsvalidityperiodnotification.htm

The number of days can be configured via a configuration parameter.
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0 c polignano 3 days ago in reply to Markus Weiss-Ehlers

Thanks for your answer. Is there the possibility to send this reminder to the requestor of the request and not to the recipient?
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0 c polignano 3 days ago in reply to Markus Weiss-Ehlers

Thanks for your answer. Is there the possibility to send this reminder to the requestor of the request and not to the recipient?
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0 Markus Weiss-Ehlers 3 days ago in reply to c polignano

Can be done via some process chain customizations.
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