Hi everyone,
We’re currently analyzing how to implement the IT Shop and workflow for managing access to read-only integrated target systems.
Normally, we use the same workflow as with other targets, including a final approval step by the IT owner, who performs the manual provisioning.
However, the client doesn't want that the IT Owner has to approve each individual request manually.
Do you have any suggestions on how we could design this flow more efficiently, possibly reducing or eliminating the manual intervention from the IT owner?
Thanks in advance!
Francesco