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Web portal logo issue with load balancer

fabio scarcella

Hi everyone,

My environment consists of two servers connected to a load balancer. I installed the API Server on both servers, and within the API Server I inserted the new logo file for the web portal. I then configured the new logo from the One Identity Administration Portal, entering the file path.
The web portal configured the load balancer URL as API Server, so the file isn't loading correctly because the path $load-balancer$/logo-file.png doesn't exist. The correct path would be $apiserver1$/logo-file.png.

Any suggestion?

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    Log in to each API server and set the correct URL for each portal: ApiServer1 -> $apiserver1$/logo-file.png and then log in to the second API server -> $apiserver2$/logo-file.png . The problem is that the load balancer does nothing more than redirect you to the server that has capacity. Each portal relies on its own API server.

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  • Unknown
    0 Unknown

    Log in to each API server and set the correct URL for each portal: ApiServer1 -> $apiserver1$/logo-file.png and then log in to the second API server -> $apiserver2$/logo-file.png . The problem is that the load balancer does nothing more than redirect you to the server that has capacity. Each portal relies on its own API server.

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