SendRichEmail Error (Server supported authentication mechanisms: GSSAPI, NTLM, LOGIN)

Hey guys,

So when I try to run a process to send an email notification I get this error:

Server supported authentication mechanisms: GSSAPI, NTLM, LOGIN

[MailKit.Security.AuthenticationException] 535: 5.7.3 Authentication unsuccessful [MailKit.Net.Smtp.SmtpCommandException] 5.7.3 Authentication unsuccessful at StdioProcessor.StdioProcessor._Execute(Job job) at VI.JobService.JobComponents.MailComponent.Activate(String task) at VI.JobService.JobComponents.MailComponent._SendRichMail() at VI.JobService.JobComponents.MailComponent._Send(MimeMessage message, MailSecurity security) at VI.JobService.JobComponents.MailComponent._GetOrOpenSmtpConnection() at VI.Mail.SmtpHandling.OpenConnection(SmtpParameters parameters, Action`1 infoMessageHandler, Stream smtpLogStream) at MailKit.MailService.Authenticate(ICredentials credentials, CancellationToken cancellationToken) at MailKit.Net.Smtp.SmtpClient.Authenticate(Encoding encoding, ICredentials credentials, CancellationToken cancellationToken) ---- Start of Inner Exception ----

I've checked the username and password and domain all are correct.

I tried to use this user (account) in another applications to test the credentials and it's working fine.

I tried to send myself an email through a Query and when the process SendMail runs it's okay it goes by.

However if i'm sending rich mail I get this error above.

Ps: I checked the firewall connection and the ports everything works fine