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Internal error in COM access layer: number: 8007202F: AD Update failing

tomas hudecek_41587

Hi,

we are getting for unknown reason from some accounts the error 

COM access layer: number: 8007202F:

when we are switching from Unmanaged to Full manage and changing few AD attributes. The changes went through for some without an issue. We see in AD some values were pushed to AD even the update process got frozen, in one account we see that manager was not updated, but the same manager was updated for other account fine. AD specialist does not see any differences for these accounts which went successful and which not. Strange think is when we change some random attribute in ADAccount table and save it, it initiates new Update process to the AD it went through successfully.

Any idea what can be wrong, what to check?

We are having version 9.1.1

Thank you

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    I would suggest working with your Active Directory team to find out if they have placed any special constraints or restrictions on the Active Directory data values. Usually for this type of issue, I would suggest performing a network capture via a packet sniffer such as Wireshark to see what Active Directory is returning. Also monitoring the Event Viewer while reproducing the issue can help to isolate the issue.

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    I would suggest working with your Active Directory team to find out if they have placed any special constraints or restrictions on the Active Directory data values. Usually for this type of issue, I would suggest performing a network capture via a packet sniffer such as Wireshark to see what Active Directory is returning. Also monitoring the Event Viewer while reproducing the issue can help to isolate the issue.

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