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Internal error in COM access layer: number: 8007202F: AD Update failing

tomas hudecek_41587

Hi,

we are getting for unknown reason from some accounts the error 

COM access layer: number: 8007202F:

when we are switching from Unmanaged to Full manage and changing few AD attributes. The changes went through for some without an issue. We see in AD some values were pushed to AD even the update process got frozen, in one account we see that manager was not updated, but the same manager was updated for other account fine. AD specialist does not see any differences for these accounts which went successful and which not. Strange think is when we change some random attribute in ADAccount table and save it, it initiates new Update process to the AD it went through successfully.

Any idea what can be wrong, what to check?

We are having version 9.1.1

Thank you

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    Hi Tomas,

    searching for a problem in a 9.1.1 version is a waste of time if no obvious AD problems can be found. The last released service pack (9.1.3) is in limited support since October 1st this year. If possible you should update your One IM software, at least to 9.1.3 or better to 9.3. There were many fixes and changes since 2023 so it makes no sense to look for a single issue.

    Regards, 

       Tino

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  • 0

    Hi Tomas,

    searching for a problem in a 9.1.1 version is a waste of time if no obvious AD problems can be found. The last released service pack (9.1.3) is in limited support since October 1st this year. If possible you should update your One IM software, at least to 9.1.3 or better to 9.3. There were many fixes and changes since 2023 so it makes no sense to look for a single issue.

    Regards, 

       Tino

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