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Product Description on Pending Approvals email

I am trying to add the product description of the requested item to the email template that is sent to user's manager/item approver. Does anyone have any ideas on how to do this? Currently the mail template is associated to the PWOHelperPWO table and calls the script VI_ITShopOrderDetail.

0 Markus Weiss-Ehlers over 9 years ago

Hi,

to add the the product description to the mail template you have to add the following text where you want the description to appear in the mail:

$FK(UID_PersonWantsOrg).FK(UID_Org).FK(UID_AccProduct).Description$

You have to copy the original mail template "IT Shop request - approval required" if you havent done that already.
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0 chris.woodham over 9 years ago

Thank you Markus. That worked perfectly.
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