• Problem with button “Deny” in Attestation Workflows.

    When we deny an attestation approval, the product shows the next error:

    We have check if the product doesn’t have the required dll (ATT.CompositionApi.dll), and we have check if the script has any error, but it compiles normally.


    Error executing…

  • Web Portal: Is there a way to execute backend functions or scripts?

    Hello people,

    I was wondering if there is a way to execute backend functions from the Web Portal.

    For Example: let's say I have a function in backend called "CCC_MyFunction" which accepts some parameters and returns some string. Is there a way to retrieve…

  • How to display custom pages in different language in web portal


    We are using version 8.0 and we are trying to display web portal in German language. As we changed the language culture of the user, OOTB pages and tiles and menu items, etc got displayed in German but we have created few pages in Web Designer which…

  • IT Shop still showing "InActive" employees.

    Hello All,

    We are having a little issue with InActive employees still showing on Web portal for managers in their direct reports.  I have the parameter set  for "QER\ITShop\AutoCloseInactivePerson"... Is there anything else that i need to do to remove those…

  • New module in Web Designer


     I have reviewed the Web Designer documentation and searched the user forum without success. I created a new module in my project, and added a tab to the menu. How now to create sub-tabs in the menu item and where in my project (I mean the path to…

  • Overview not showing ADSAccount in v8.1 web portal


    I just upgraded to 8.1 and now the ADSAccount is not showing in the Overview on the web portal.

    In version 7.x when going to the Person you can check the overview and the ADSAccount was there now it is gone.

    Can anyone tell me how to activate the…

  • Delete checkbox in vi_edit_date method

    Hi everyone.
    The question is about Web Portal. How I can modify vi_edit_date method? I need using the field date without checkbox (which makes the field active from default method).

  • Password Reset Portal with Starling

    Hi All,

    I need to combine Password Reset Portal with One Identity Starling to permit users to reset password themselves, without passcode generated by Helpdesk/Manager.

    Is it possible in the last release 8.1? I follow set up step as shows in "https…

  • How to check user's last login details?


    Is there any table where user's last login details to webportal is stored? 

  • Sorting drop down list v 7.13


    Can anyone tell me if there is a way to sort a drop down list field in the web portal?

    I don't want the list to be sorted alphabetically. 

    Thank you,


  • Error occurs when checking report from web portal


    we have created custom report of system role and input parameter required is UID_Eset and for the web portal we have created custom page to select UID_Eset and display this report. We are able to select and view this report in Manager tool but in…

  • How to display profile picture of user on home page of web portal and in search user option


    I can see user icon on top right corner of web portal home page. How can we display profile picture of user here? And when we search any user, how can we have user's picture on the page where we see his details?

  • How can we allow any user to raise a request for any other user?


    We tried to explore in backend where the condition is set and so only Managers are able to select his subordinates and raise a request for them but we couldnt find it. How is this condition set and how can we change it/ remove such condition so that…

  • Can we set multiple security question and answers for the user?


    In web portal, I am able to set only one security question and the answer for the same. Is there any configuration that I need to do to have multiple security questions and answers for the same?

  • Timezone of the OIM Web Portal

    Dear Community,

    can someone tell me how the timezone of a user session is determined?

    I have the problem that columns template is not calculating correct values if the trigger comes from a change made in the web portal.

    If the same person makes that change…

  • Getting error when trying to delegate role memebership

    When trying to delegate role membership or employee manager responsibilities though the web portal I keep receiving this error:

    Delegation could not be saved.
    One or more errors occurred.
    PersonWantsOrg: The following fields are compulsory and need to…
  • Add new employee button is greyed out v7.1.3


    Is anyone aware of a defect on the web portal that will not allow people to add new employees?

    I have the proper conditions but something is not allowing users that don;t have any sponsored account to "Add New employees"

    I have a ticket…

  • IT Shop - Strange behavior on date select control.

    Dear Community,

    I have found a strange behavior in date select controls in the standard web portal.
    We have build a custom form where we need to fill the persons Entry and ExitDate with only the date, not the time.

    We managed show only the date select…

  • Creating Attestation Policy in Web Portal v8.0.1

    So I'm trying to create a custom attestation policy in the web portal and I'm finding that I'm only getting access to the OOB attestation procedures, approval policies, etc.  I cannot select the custom ones I created in Manager.  Is this by…

  • How to check user level audit events in web portal


    I observed that manager can see History of his subordinate. But only memberships and entitlements are visible on that page. Is it possible to show password history event as on it? Or is there any other way to show password history event of the subordinate…

  • How to add form for bulk edit property in Web Portal

    Hello, I need to add the ability to bulk edit entrydate and exitdate for employees by their manager. 
    I'm trying to do this with a custom form VI_Employee_Overview. B
    ut I do not have enough development experience to understand whether there is a possibility…
  • How to show custom column in web portal?


    I am using version 8.0 and want to show custom column of Person table in web portal. I checked below post


    but could not understand…

  • Attestation - Exception in web portal when clicking View Object Details

    I'm creating a new Attestation, using 1IM version 7.0.3. The base objects are PersonWantsOrg.

    When I create a case and click on 'View Object Details' I get the following exception:

    2018-05-10 17:58:21.7179 ERROR (VI.WebRuntime.Communication…

  • Disable new report option from end user in web portal.

    Hi All,


    Need quick help, if we want to restrict all users and allow only some of admin to create new report in web portal under reports, how can we achieve same?

    oneIM v8 STD.

    Thanks and Regards.