• Password Recovery for SPS

    Hello,

    I’m running an SPS hardware appliance on version 7 LTS, but I’ve lost the administrator credentials for both the web GUI and the shell’s root account. Is there any way to recover or reset them?

    Thank you.

    Daniele

  • Seeking Solution: SPP Entitlements and User-to-Server Access Mapping Issue

    I've encountered a challenge with entitlements in SPP concerning user-to-server access mapping. With our configuration, individual domain accounts are set up to grant access to particular Windows Servers. However, when a user initiates a new request within…

  • SSH authentication failure on server

    Hi all,

    We are having an SSH authentication failure with some routers with a message like this.

    (svc/vDAomVnG2MmMHbRhqh5Gy4/ssh:10/ssh): User authentication failure on server; username='myuser', gateway_user=''

    After some investigation…

  • SafeGuard 7.0.2 LTS. Account password change issue

    After upgrading to 7.0.2 we are seeing issue for functional accounts password change. Requests are being stuck with error. this was a working environment with 7.0 base LTS until the latest upgrade has been applied. I've verified in Assets AD sync is successfully…

  • Password Mismatch Issue on SPS 6.11

    Hi Team,

    In the previous two weeks, we noticed one account on a Solaris asset getting Password check mismatch error daily. the asset has multiple accounts but the issue is happening on one account only.

    We have tried changing the password from SPS Console…