• Seeking Solution: SPP Entitlements and User-to-Server Access Mapping Issue

    I've encountered a challenge with entitlements in SPP concerning user-to-server access mapping. With our configuration, individual domain accounts are set up to grant access to particular Windows Servers. However, when a user initiates a new request within…

  • Gateway Authentication failed

    Hi all,

    i'm trying to configure a Pasword Initiated Session request for both a Windows and a Linux asset. The  configuration of the appliances should be ok since on another environment it works fine.I can request both sessions successfully and i can…

  • Access Denied Message after Using SSH to connect to the Server through Safeguard

    Hi Professionals...

    I have a strange problem when our users try to connect to some servers through Safeguard.

    users can not access to some servers via SSH Connection. They can enter username and password but can not login due to Access denied message…