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When launching ActiveRoles74, we receive the following message. Cannot retrieve the Two-Factor Authentication configuration information from the Active Roles Administration Service. This is new installation of 7.4 on new server with new database.

growe
over 4 years ago

We have installed version 7.4 on a new server connected to a new database. When launching the ARS console, we get the following message.

Cannot retrieve the Two-Factor Authentication configuration information from the Active Roles Administration Service.The version of the Administration Service is incompatible with the client's version.

Ensure that the latest version of the Administration Service is installed and running.

Note: The new server and new database were installed in the same domain as ActiveRoles 7.3. The intention is for the new database and ARS instance to be used in our upcoming ESAE migration.