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ARS support Issue

thathinenic 10 months ago

Hi Team,

ARS version 7.4 is currently in use. We do not intend to improve in the foreseeable future.

Please notify us of the support team's support and deadline for this version.

We'd like to know the consequences of not doing the upgrade. Thanks in Advance.

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Terrance.Crombie 10 months ago +1 verified

Active Roles 7.4.x is Discontinued and has been since December 31st, 2022.

You can see the Active Roles Product Life Cycle information here:

https://support.oneidentity.com/active-roles/8.1.1#ProductLif…

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+1 Terrance.Crombie 10 months ago
Active Roles 7.4.x is Discontinued and has been since December 31st, 2022.

You can see the Active Roles Product Life Cycle information here:

https://support.oneidentity.com/active-roles/8.1.1#ProductLifeCycleTable

As per the Support Policy:

<quote>

Discontinued

Includes release/versions which are retired or discontinued.

No new patches or fixes will be created for this release.

Release is not available for download from the Support Portal.

Support will be provided to assist with upgrading to a supported version.

Support is not obligated to provide assistance on this version of the product.

</quote>
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+1 Terrance.Crombie 10 months ago
Active Roles 7.4.x is Discontinued and has been since December 31st, 2022.

You can see the Active Roles Product Life Cycle information here:

https://support.oneidentity.com/active-roles/8.1.1#ProductLifeCycleTable

As per the Support Policy:

<quote>

Discontinued

Includes release/versions which are retired or discontinued.

No new patches or fixes will be created for this release.

Release is not available for download from the Support Portal.

Support will be provided to assist with upgrading to a supported version.

Support is not obligated to provide assistance on this version of the product.

</quote>
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