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Delayed removal of a business role using VI_CreateRequestForLostRoleMembership

IDM Engineer
over 8 years ago

Hello

Implemented delayed removal of a business role by using the VI_CreateRequestForLostRoleMembership script. The challenge is, when creating the request, it is giving the following error:

[810306] Error during execution of 'OnSaving' in logic module 'QER.Customizer.PersonWantsOrg'.
[2133173] This employee Doe, John is not authorized to place a request here.

An old post (http://en.community.dell.com/techcenter/iam/f/4789/t/19563013) suggested looking at the viPWOOrderPerson view and checking whether person is allowed to make request for the product. I'm using version 7.0.2 and can't locate this view. 

Any suggestions?

Thanks

 

 

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  • 0 over 8 years ago
    Hi,

    This should help: documents.software.dell.com/.../requesting-single-business-roles

    Your check list (in Manager) is the following:
    1. Role has an assignment resource made available to the ITShop
    2. Assignment Resource has a Service Item in a Service Category
    3. The Assignment Resource is assigned to a Shelf in an ITShop
    4. Some approval policy and workflow applies to the Service Item (direct, via the Shelf or via the Shop)
    5. Your test person is a member of the Customers of that ITShop.

    Test it by logging into the Web Portal: can your test person see the Role for request?

    Now you can run your script :-).

    hth,
    Rob.
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  • 0 over 8 years ago
    Hi,

    This should help: documents.software.dell.com/.../requesting-single-business-roles

    Your check list (in Manager) is the following:
    1. Role has an assignment resource made available to the ITShop
    2. Assignment Resource has a Service Item in a Service Category
    3. The Assignment Resource is assigned to a Shelf in an ITShop
    4. Some approval policy and workflow applies to the Service Item (direct, via the Shelf or via the Shop)
    5. Your test person is a member of the Customers of that ITShop.

    Test it by logging into the Web Portal: can your test person see the Role for request?

    Now you can run your script :-).

    hth,
    Rob.
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