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How to trigger a process on the approval of a request?

IDM Engineer
over 8 years ago

Hello,

Want to assign an account definition on the approval of a request (PersonWantsOrg), tried both Granted and OrderGranted events but they did not work. 

Any clue what should I do?

Thanks.

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  • 0 over 8 years ago

     OrderGranted is the event you want.  It fires when the workflow is ultimately approved.  Granted fires on each "approve" step in the workflow.

    I suspect you might have a filter in your generating condition in your process.  Make sure that is correct.

    You can test what will happen by going into ObjectBrowser, and simulating the event.  This will show you what process chains will generate.  If nothing generates, check your generating condition.

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  • 0 over 8 years ago

     OrderGranted is the event you want.  It fires when the workflow is ultimately approved.  Granted fires on each "approve" step in the workflow.

    I suspect you might have a filter in your generating condition in your process.  Make sure that is correct.

    You can test what will happen by going into ObjectBrowser, and simulating the event.  This will show you what process chains will generate.  If nothing generates, check your generating condition.

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