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Employee with two ADSAccount records with different canonical names?

dan.slodowick
over 8 years ago

Why does an employee have two ADSAccount records with different canonical names.  The ADSAccount that is linked appears to be the wrong account but the Employee and Account Definition on this record cannot be changed?

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  • 0 over 8 years ago
    Dan
    Could you please check the consistency state of the account currently matched to the person record? Especially if it's marked as outstanding. If so, please clean up outstanding objects and the connect the user account to the person record manually.

    HTH
    Carsten
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  • 0 over 8 years ago
    Dan
    Could you please check the consistency state of the account currently matched to the person record? Especially if it's marked as outstanding. If so, please clean up outstanding objects and the connect the user account to the person record manually.

    HTH
    Carsten
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