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Change order status when job is FROZEN

p.noga
over 7 years ago

We've request for an item, in ITShop, for a custom target system. The problem is that script to the Target System fails. Job is FROZEN and it's OK.

In ITShop product is "Assigned" but there is no changes at TS side. Is there any way to temporarily change the order status until problem will be resolved?

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  • 0 over 7 years ago
    Imagine that at IdM side product is "Assigned" but there is no change in Target System until one of a process step is FROZEN. It might be confusing for an end user because he sees in IdM that he should has it but in fact he does not.
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  • 0 over 7 years ago
    Imagine that at IdM side product is "Assigned" but there is no change in Target System until one of a process step is FROZEN. It might be confusing for an end user because he sees in IdM that he should has it but in fact he does not.
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