This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Slow performance in IT Shop at Shopping Cart check-in

Hi,

When checking in entitlements from IT Shop, the performance is pretty slow. Just after pressing the Check & Submit Shoipping Cart button, the site display a "Loading Content" windows for about 15-30 seconds. Then when pressing the next Confirmation window with Yes/No proceed option, it takes another 15-30 seconds with a new "Loading content" window.

The entitlements only contains 1-2 AD groups.

Everything else in the IT Shop is pretty fast and no huge load on the database server.

Are there any specific calculations that are going on during those "loading content" windows that can be changed?

Version: 7.0.2

Parents

0 Geraldine Hopf over 7 years ago

I strongly recommend not to change anything in the web.config without the config file editor. I would check if the xml syntax is still correct. Are you sure that you don't have a version mismatch?
Cancel
Up 0 Down

Cancel

Reply

0 Geraldine Hopf over 7 years ago

I strongly recommend not to change anything in the web.config without the config file editor. I would check if the xml syntax is still correct. Are you sure that you don't have a version mismatch?
Cancel
Up 0 Down

Cancel

Children

No Data