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Issue with Business Roles

Andrea
over 7 years ago

Hi all,

we created a Business Role together with a Dynamic Rule that define a specific condition (employeers that share the same manager).

Users are correctly linked to this Role when conditions are satisfied, the problem arises when the conditions are not satisfied anymore: i would expect that the user would be taken out from the Role but this doesn't happens and the user is still linked with a Role in which he's not supposed to be.

Can someone give some light?

Thanks in advance

Parents
  • over 7 years ago
    Hi Andrea,

    Can you confirm if the Employee is still receiving the Dynamic Role? You can check this in the master data of the dynamic role: Test Condition under "Tasks".

    If so then we would expect they would continue to inherit the Business Role; if not the opposite.

    If the scheduled task has run and the Employee no longer meets the criteria for the dynamic role there may be a process pending, frozen, etc. for the removal.

    Depending on your version though, if the Employee is changed that should trigger the role recalculation immediately.

    Is it possible these Employees were manually assigned to the Business Role?

    Trevor
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  • over 7 years ago
    Hi Andrea,

    Can you confirm if the Employee is still receiving the Dynamic Role? You can check this in the master data of the dynamic role: Test Condition under "Tasks".

    If so then we would expect they would continue to inherit the Business Role; if not the opposite.

    If the scheduled task has run and the Employee no longer meets the criteria for the dynamic role there may be a process pending, frozen, etc. for the removal.

    Depending on your version though, if the Employee is changed that should trigger the role recalculation immediately.

    Is it possible these Employees were manually assigned to the Business Role?

    Trevor
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