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[V8] cannot login with a helpdesk role

Hi all, i'm trying to login to the web portal with a user who has helpdek role but i got the error below : An exception has occurred while executing the form method F0_ctl00_Main_Main_ControlRef1_Button1_Method. One or more errors occurred. One or more errors occurred. One or more errors occurred. Employees: Viewing permission denied for value "Language culture". knwoing that i didn't changed the predefined permissions for this role. tahnk you for your help
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  • i mean that when i created the user in the Manager, I Set the option Help desk employee,
    selected the System user "viHelpdesk" and set a strong password.
    regarding the authentifier, i assume that your are talking about the login isn't it ? if yes, the login i'm using is the centralaccount (it works for a standrd user)
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  • i mean that when i created the user in the Manager, I Set the option Help desk employee,
    selected the System user "viHelpdesk" and set a strong password.
    regarding the authentifier, i assume that your are talking about the login isn't it ? if yes, the login i'm using is the centralaccount (it works for a standrd user)
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