• State Suggested Answer
  • Locked Locked
  • Replies 3 replies
  • Answers 1 answer
  • Subscribers 95 subscribers
  • Views 2622 views
  • Users 0 members are here
Options
Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Several users are having performance issues when submitting request in the IT Shop Web portal.

Eddie1210
over 7 years ago

Several users are having performance issues when submitting request in the IT Shop Web portal. It can take 30 seconds to 2 minutes. When I test making the same request using different accounts, I don't see any performance issues. I've tested this on multiple machines with the same results. Any idea why this is occurring on some accounts and how to fix it? Thanks.

Parents
  • 0 over 7 years ago
    Hi Eddie,
    please identify in the log the long running statements. Depending on the found problems the solutions vary. To a non specific problem there are hardly general solutions.
    There is also always the option to contact support.

    Regards,
    Geraldine
Reply
  • 0 over 7 years ago
    Hi Eddie,
    please identify in the log the long running statements. Depending on the found problems the solutions vary. To a non specific problem there are hardly general solutions.
    There is also always the option to contact support.

    Regards,
    Geraldine
Children
No Data