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v7.1.2- Files in app directory becoming 0 bytes

Hello,

In our staging environment we have Q1IM running for over a year. Recently we observed that on job server (1 of 2 job servers), exe files in app directory became 0 bytes. Re-installing the app did not help. We got the server re-built and reconfigured. After a couple of days we observed that exe files in the app directory on both job servers are 0 bytes. Our server admins looked into the issue and mentioned that it is related to the application and nothing abnormal on the servers. Posting here to see if any one has experienced it or has any insight into the issue

Looking forward to responses

Thanks in advance

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0 smmellac over 7 years ago

Thanks for the response. I am currently getting the servers re-built. Will try the options you suggested. The job service account has r/w permissions to this directory. By automatic updates are you referring to updates from quest?

This instance worries me if the same will happen in other environments
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0 smmellac over 7 years ago

Thanks for the response. I am currently getting the servers re-built. Will try the options you suggested. The job service account has r/w permissions to this directory. By automatic updates are you referring to updates from quest?

This instance worries me if the same will happen in other environments
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