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Default Search criteria for Product Searches

1IM 7.1.2. When you go to the request page in ITShop, the search field (highlighted below) defaults to using a "Starts with" search. How do you change that to use a "Contains" search? This would allow the user to type "test" in that box and it would find products that had that anywhere in the name.

Thank you,

Craig

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0 Craig Bolte over 7 years ago

Thanks Geraldine. I have reviewed the document that you linked and, unless I am missing something, I don't think it is actually working as described. For example, one of the examples of a search criteria was:
Search: John OR Doe
Result: Finds Jane Doe and John Donut

That would mean each of those Search criteria, John or Doe would be a wildcard search since the "Doe" returned Jane Doe.

In our system, the default search method is searchcriteria*. So, if we use just "Doe", the search would return nothing.

What is described is what we want as for "Doe" to return Jane Doe, it would have to be a "contains" search (*Doe*).

Hope all this makes sense,
Craig
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0 Craig Bolte over 7 years ago

Thanks Geraldine. I have reviewed the document that you linked and, unless I am missing something, I don't think it is actually working as described. For example, one of the examples of a search criteria was:
Search: John OR Doe
Result: Finds Jane Doe and John Donut

That would mean each of those Search criteria, John or Doe would be a wildcard search since the "Doe" returned Jane Doe.

In our system, the default search method is searchcriteria*. So, if we use just "Doe", the search would return nothing.

What is described is what we want as for "Doe" to return Jane Doe, it would have to be a "contains" search (*Doe*).

Hope all this makes sense,
Craig
Cancel
Up 0 Down

Cancel

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