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Hiding service Item

vijay.anand
over 7 years ago

Hi,

 

I have a Parent and Child service Item, when the user raises a request in IT-Shop for parent it pick the Child service item by default.

Is there any way we can hide the Child service item in It-Shop so that the user see only the parent service Item.

Thanks,

Vijay

Parents
  • 0 over 7 years ago

    Hi Trevor,

    Am using version 8, yes I have added the Parent - Child relationship.

    Dependent service item is a template, but I don't find any option to hide in the IT-Shop and its listing with the existing groups where there is a high chance the user's might get confuse.

    Thanks,

    Vijay

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  • 0 over 7 years ago

    Hi Trevor,

    Am using version 8, yes I have added the Parent - Child relationship.

    Dependent service item is a template, but I don't find any option to hide in the IT-Shop and its listing with the existing groups where there is a high chance the user's might get confuse.

    Thanks,

    Vijay

Children
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