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Hiding service Item

vijay.anand
over 7 years ago

Hi,

 

I have a Parent and Child service Item, when the user raises a request in IT-Shop for parent it pick the Child service item by default.

Is there any way we can hide the Child service item in It-Shop so that the user see only the parent service Item.

Thanks,

Vijay

Parents
  • 0 over 7 years ago

    Hi Vijay,

    No, there is no option to hide the service item. That defeats the purpose of using a dependent service item, it's there to be requested.

    I think a better option would be to just remove the child service item.

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  • 0 over 7 years ago

    Hi Vijay,

    No, there is no option to hide the service item. That defeats the purpose of using a dependent service item, it's there to be requested.

    I think a better option would be to just remove the child service item.

Children
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