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Hiding service Item

vijay.anand
over 7 years ago

Hi,

 

I have a Parent and Child service Item, when the user raises a request in IT-Shop for parent it pick the Child service item by default.

Is there any way we can hide the Child service item in It-Shop so that the user see only the parent service Item.

Thanks,

Vijay

Parents
  • 0 over 7 years ago
    Hi Trevor,
    No my child item will give access to the application with the account defination attached, if the user requesting the parent (Group) for the first time this will take the Child (template) also.
    Thanks,
    Vijay
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  • 0 over 7 years ago
    Hi Trevor,
    No my child item will give access to the application with the account defination attached, if the user requesting the parent (Group) for the first time this will take the Child (template) also.
    Thanks,
    Vijay
Children
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