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Events not getting triggered for assigning account definition to a user

ruchita.mantri
over 5 years ago

Hi,

I want to assign account definition (account definition is created to provision account in AD) to a user but when I assign account definition directly to a user, only one DBQueue process is coming up in Job queue info and not the processes which follows this DBQueue process. I checked PersonHasTSBAccountDef table and data is getting inserted in that table. Please help in resolving this issue. Thank you

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  • +1 over 5 years ago in reply to ruchita.mantri

    First of all, even if the entry in PersonHasTSBAccountDef exist you need to check if the flag XIsInEffect is True. And if your DB Queue is processing slowly it might be that the production level is set to Development. Try to set it to Test or Production to speed up processing.

    Or, the simple one, your database server is not capable of handling your workload.

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