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Can'tset the istowatch =true for PWODecisionHistory record as this record is disabled for istowatch attribute

Hi

Currently in the dialogCoulmn table we can't set the istowatch =true for PWODecisionHistory record as this disabled. How to enable istowatch = true? Any reason why this field is disabled?

  • Can you please elaborate on why you want to put a history into the history?

  • Hi Markus

    As part of Monitoring requirement we need to track data changes in PWODecisionHistory. Usually we do by setting istowatch =true  so we can track changes any changes on PWODecisionHistory in  DialogWatchOperation table. Currently it is not allowing to set IsToWatch flag on any of the column under PWODecisionHistory.

    Any reason why we are not able to set the IsToWatch flag for PWODecisionHistory table?

  • We do not allow the flag istowatch set on all tables with either the usage type Historical transaction data or Work table. The system is able to generate TimeTrace entries for deleted request history entries if you have configured the system to delete closed entries (Search for QER\ITShop\DeleteClosed).

    By the way, by default no one is able to update entries in PWODecisionHistory if you take a look at the permissions defined in the system.