• Designer: how to execute a custom script once

    Hello everyone

    I haver developed a custom script in Designer. It updates certain attribute of the the users in Active Directory. It is a script designed to be executed once. I have compiled it and when I test the script it does not update the attribute…

  • OOTB Mail Processes in PersonWantsOrg Table Not Working Properly

    Hello All,

    We are facing issue for Mail related process in Identity Manager version 8.2 . OOTB processes "VI_ESS_PersonWantsOrg send mail when step granted" and "VI_ESS_PersonWantsOrg send mail when step not granted" are not getting triggered…

  • What is the Reason for EBSUser responsibility validTo date being set.

    Hi Team, 

    We are observing the following behavior in EBSUser responsibility table. 

    When the EBS sync is being run we have seen for some users the EBS user responsibility ValidTo date in EBSUserInResp table is being set and that is triggering De provisioning…

  • How to capture the return value of a PowerShell command in a Designer custom process step?

    Hi Team,

    Can anyone share with me the example to capture the return value of a PowerShell script command being executed in a Designer custom process step?

    Currently, I am using PowerShellComponent - Execute Script process task to execute the PowerShell…

  • Vb Script Editor in V8.2.1 without Intellisense


    We have upgraded from v8.1.3 to v8.2.1 and since then we miss the IntelliSense function in VB.Script Editor.



    If I type String. , there is no picker that shows all methods of String…

  • How to set the ExitDate manually


    I need to change the ExitDate value into the Designer, how can I set it to a specific value? For exemple, when a user is created on the web portal I want to set the ExitDate as default at 2999-1-1.

    Thank you,


  • How to select internal manager only?


    I have to configure a template that allows me to select just an internal manager when I'm creating an user through One Identity Manager, so an user's manager cannot be external. This is the template I wrote but it still allows me to insert an…

  • How to configure an attribute based on how the user is created?

    I have to configure a template where the ImportSource attribute has a value if the creation of a user comes from CSV, otherwise it has another value assuming the creation of the user comes from the user portal.
    How can I distinguish these two cases…

  • How to have different deferred deletions durations for different UNSAccountB Types


    Using 8.2.0 on OnDemand environment.

    We have to different custom target systems let's say A and B. For each of those target systems we have an account definition. And users get the UNSAccountB via dynamic roles. 

    When a user becomesInactive (ie…

  • 810222 - Error executing script due to a null reference

    Hi all,

    I have a simple process, linked to JobAutoStart table that executes a simple script.

    I've created this process in development environment and everything works fine.

    The problems are coming out while porting the same configuration in production…

  • Web API Methods, how can i use?

    I was testing in my lab using web api methods on a user, and i couldn't access any web api methods, could you help me?

  • [813020] Component cannot be executed because required parameter 'ConnectionString, ConnectionProvider' are missing.

    Hi All,

    In DEVELOPMENT environment we are not able to see parameters for many of the OOTB processes and seems like none of the OOTB processes are working.

    All process steps are red in color.

    OOTB process steps with script components are missing the values…

  • Error on consistency data

    Hi to all,

    I'm having a problem during the consistency, this is the error text the version is 8.0

    The compulsory fields for object 'CCC-T-EXPORTPLUS_IAM_SEDI - DES_SEDE' in table 'DialogColumn' are either empty or have too few characters.…

  • No cache information for tables on Designer

    Hello everyone,

    I have an issue with my user which I don't understand when I'm trying to start Designer tool.

    It tell me there is not cache information for tables stored in the database :

    It's weird because if I start the same tool with the account…

  • Delete process with SQL

    Hi all, 

    is there any SQL statement or Stored Procedure that delete entire process or any ide how to delete process in other environment using transport package?

    I need to automatically delete the process in the second environment.

  • Permission error to sync Active Directory

    I have these problems, has anyone experienced this? I'm using version 8.1.4, sql server 2017 and windows server 2016, I also tried it on another system with version 2019 and got the same problems.

    when trying to modify permissions or synchronize…

  • IT Shop event through custom script

    Dear All,

    At the moment I am working on changing a feature in the IT Shop during the Request phase through a custom script in Designer, but I still haven't figured out how to write and invoke it.

    Specifically, I need a check on the specifications of the…

  • Add and change footer and header for all or part of mail templates

    Good day,

    I am relatively new to One Identity Manager, Designer, etc..
    I have already searched in the forum and via Google, but did not find a suitable answer.

    Is there a way to add a new footer and header to all or part of mail templates at the same time…

  • One Idenity Manager On Demand 8.1.4 - WebPortal - Automatic language change from Designer template

    Hi all!

    In the Designer we have configured the Employees' default mail address with a Formatting Script that throw an error when the input mail is not in a correct format. Actually the error message is in our native language (IT), but we have the necessity…

  • Database compilation error

    Hi everyone,

    I installed One Identity Manager 8.1.4 on a machine and when I try to compile the DB I get the error in the image below

    Here some information:

         - Job Server status is up and running

         - service is running

        - log file contains only "Requesting…

  • How to set up just one CSM connector as Authoritative source?

    Hello all, 

    We have various connectors that use the CSM configuration, some starling connectors (Salesforce and SuccessFactors ECP) and some custom target system connected throguh SCIM. These connectors are not authoritative sources, so the PersonAutoFullSync…

  • Database compilation closes itself

    Hello Experts!

    There was a problem. I go into the Designer and see that the base compilation is required. Okaaaay, i click on "Compile base", 10-20 seconds pass and the Designer closes.

    What can be done? Where can I find the logs?

  • VB reference manual

    Hi experts,

    I want to change some pre-scripts on some "process". But, there are many functions that I don't know, such as "Connection.Getsingleproperty()", "Pers.CallFunction()", etc. Is there any VB Reference Manual for those functions?…

  • How to change email notification fuction in "Designer"?

    Hi experts,

    I want to implement an email notification function in IAM.

    Here is the situation:
    when somebody makes a request, both A and B will receive that request. And the only condition to approve this request is both A and B agree to the request. But…

  • Custom Authentication Module


    I have following use case:

    * allow the employee authentication to api designer project

    * do not allow employee authentication anywhere else

    I am using Identity Manager version 8.1.4

    With current configuration of the authentication modules I…