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Web Designer on workstation - A WCF Connection is required for checking the status

ermes.crico
over 6 years ago

Hi all,

I am starting using the webdesigner on version 8.0.1.

I installed the One IDM software on windows server. 

The Webdesigner when start on this server works fine and it is able to activate the WCF connection for debug.

When I try to use the webdesigner from my workstation (using the same server), I have the messages:

* The application is not available

* A WCF Connection is required for checking the status.

My first idea was that the firewall blocked the WCF connections. I try to configure the firewall opening ports and programs as I found on documentation,  but I was not able to start correctly the designer.

Last test was disable all firewall, to check the WebDesigner without any restrictions, but in any case it doesn't work.

Could you suggest me what is the configuration to use the webdesigner from a workstation ?

Thank you very much and best regards

 Ermes

  • 0 over 6 years ago

    Hi,

    The checklist runs something like this:

    - enable the debugging checkbox for the Web Portal (in the WebConfigFile editor) on the server.

    - make sure that the WCF ports are open on the Web Portal server (or that the Firewall authorizes all connections for the w3wp.exe program, the Web Portal web server).

    - if the web portal is running on https then import its public certificate onto the workstation windows certificate store so that it trusts the Web Server certificate. I usually import to the machine store.

    - (Maybe) run the Web Designer as Administrator on the workstation.

    hth,

    Rob

  • 0 over 6 years ago in reply to Robert Byrne

    Hi Rob,

     Thank you for your suggestions. I just followed some of them as documented on 1IDM site.

    - enable the debugging checkbox for the Web Portal (in the WebConfigFile editor) on the server.

                - I do it

    - make sure that the WCF ports are open on the Web Portal server (or that the Firewall authorizes all connections for the w3wp.exe program, the Web Portal web server).

                - For testing I stopped all firewall

    - if the web portal is running on https then import its public certificate onto the workstation windows certificate store so that it trusts the Web Server certificate. I usually import to the machine store.

    - Good suggestion. Now I exported the IIS certificate from server and I installed it on my workstation. I installed the certificate both on Current User than on computer.

    - (Maybe) run the Web Designer as Administrator on the workstation.

                - I tried

    The result is always: No WCF connection

    Executing the webdesigner from server (where IIS and SQL Server is installed) the WCF connection work fine.

     

    Thank you.

     

    Ermes

  • 0 over 6 years ago in reply to ermes.crico

    Hi Ermes,

    I would try running the Web Portal apppool with administrator identity. Then I'd give everything a good old restart--republish the debug web project, iisreset etc. 

    Then I think Support will help you diagnose.

    Let us know.

    Hth,

    Rob.

  • 0 over 6 years ago in reply to ermes.crico

    I assume your workstation and your server are in the same domain or are they not?

  • 0 over 6 years ago in reply to Markus Weiss-Ehlers

    Hi Markus

    They are not in the same domain.

    I have a VM with an AD domain (Test-demo environment) , SQL Server, IIS and OneIDM installed on my workstation.

    My workstation in on "Company" domain.

    I also installed the workstation tools on my pc. I have problem only with WebDesigner WCF.

    I never use WCF before and your question seems that I need some authentication to use WCF on server.

    Note that from webdesigner I can login to web application from my PC using my virtual test machine.

    Thank you very much and best regards

    Ermes

  • 0 over 6 years ago in reply to ermes.crico

    Try to click on the little key visible on the WebDesigner Start Page. You need to provide some credentials from the "Company" domain.

  • 0 over 6 years ago

    Hello,

    Even I am facing the same issue though my workstation and the server where web portal is installed are same. But I am not able to establish WCF connection. I have enabled debugging service and my understanding is since the source and destination are same, firewall will not be in the picture. Please suggest what else I should check. Thank you.

  • 0 over 6 years ago in reply to ruchita.mantri

    Hi,

    I would check the firewall in any case. 

    Please also work through the check lists mentioned above and let us know the results.

    Rob.

  • 0 over 6 years ago in reply to Robert Byrne

    ok so one question. what should be added in firewall so that the WCF connection is established?

  • 0 over 6 years ago in reply to ruchita.mantri

    As above:

    - make sure that the WCF ports are open on the Web Portal server (or that the Firewall authorizes all connections for the w3wp.exe program, the Web Portal web server).

    You can configure the WCF port range that will be used in the Web Config file editor.

    hth,

    Rob.