Unable to Provision thru AppManager Connection

Hi Everyone,

I am very new to One Identity Manager and don't have a whole lot of experience in it.  We recently implemented this application and having some issues.  We are connecting to Manager thru AppManager Connection.  When we try to create Groups or users or provision other access we keep getting an error.  When i attempt to do the same while RDP to server, it works fine.  I have tried to clear local cache on my machine for Manager but no luck.

[1025012] Object (TG_PA_Prod_PCAgency_db_SMB) could not be saved!
[2070000] Application server returned an error.
at VI.DB.Entities.EntitySingleDbObject.<>c__DisplayClass36_0.<<Save>b__0>d.MoveNext()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
--- End of stack trace from previous location where exception was thrown ---
at VI.DB.Entities.EventUnitOfWork.<PutAsync>d__2.MoveNext()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
--- End of stack trace from previous location where exception was thrown ---
at QBM.AppServer.Client.ServiceUnitOfWork.<PutAsync>d__19.MoveNext()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
--- End of stack trace from previous location where exception was thrown ---
at QBM.AppServer.Client.InteractiveProxyEntity.<RetryOnNotFound>d__79`1.MoveNext()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
--- End of stack trace from previous location where exception was thrown ---
at QBM.AppServer.Client.AppServerClient.<PutAsync>d__19`1.MoveNext()
[2072000] An error occurred.

Can anyone provide any help on how to fix this?

All your help is greatly appreciated.

Thank you,

  • What version of Identity Manager are you using? What is the error message that is seen in the application server log? The logs are usually located in the following default directory on the application server host - C:\inetpub\wwwroot\AppServer\App_Data\Logs

  • Hi Troy,

    we are using 8.0.  its not letting me insert the log file but i am putting in the error log here...

    2019-02-12 07:24:18.5374 ERROR (ObjectLog ) : [810306] Error during execution of 'OnGenerate' in logic module 'VI.DB.Entities.EventsEntityLogic'.
    [810103] Error generating processes for event Insert.
    [810222] Error executing script 'Event_Insert'.
    [810108] Error generation process step event INSERT.
    [810109] Error generating process ADS_ADSGroup_Insert.
    [810155] Error executing prescript.
    [DynScripts.ProductScripts_er3kJLl7fzTqhq7xfyRjcVwr8+AdHocDataException] Connection information for <Key><T>ADSDomain</T><P>6bbdb95c-6ae6-48b5-b9bc-b25ff852b098</P></Key> could not be detected.
    VI.Base.ViException: Error during execution of 'OnGenerate' in logic module 'VI.DB.Entities.EventsEntityLogic'. ---> VI.Base.ViException: Error generating processes for event Insert. ---> VI.Base.ViException: Error executing script 'Event_Insert'. ---> VI.Base.ViException: Error generation process step event INSERT. ---> VI.Base.ViException: Error generating process ADS_ADSGroup_Insert. ---> VI.Base.ViException: Error executing prescript. ---> DynScripts.ProductScripts_er3kJLl7fzTqhq7xfyRjcVwr8+AdHocDataException: Connection information for <Key><T>ADSDomain</T><P>6bbdb95c-6ae6-48b5-b9bc-b25ff852b098</P></Key> could not be detected.
    at DynScripts.ProductScripts_er3kJLl7fzTqhq7xfyRjcVwr8._Closure$__6._Lambda$__13()
    at VI.Projector.Database.ProjectorConfigurationService.<>c__DisplayClass3_0`1.<Get>b__0(String x)
    at System.Collections.Concurrent.ConcurrentDictionary`2.GetOrAdd(TKey key, Func`2 valueFactory)
    at VI.Projector.Database.ProjectorConfigurationService.Get[T](String key, Func`1 factory)
    at DynScripts.ProductScripts_er3kJLl7fzTqhq7xfyRjcVwr8.DPR_GetRootObjConnectionInfoData(String rootObjectKey, String targetSystemType, String targetSystemVersion)
    at DynScripts.ProductScripts_er3kJLl7fzTqhq7xfyRjcVwr8.DPR_GetAdHocData(String rootObjectKey, String targetSystemType, String targetSystemVersion, String operationName, IEntity baseObject)
    at DynScripts.JobGen_ADSGroup_er3kJLl7fzTqhq7xfyRjcVwr8.Chain_ADS_ADSGroup_Insert(JobGenContext context, String EventName)
    --- End of inner exception stack trace ---
    at DynScripts.JobGen_ADSGroup_er3kJLl7fzTqhq7xfyRjcVwr8.Chain_ADS_ADSGroup_Insert(JobGenContext context, String EventName)
    --- End of inner exception stack trace ---
    at DynScripts.JobGen_ADSGroup_er3kJLl7fzTqhq7xfyRjcVwr8.Chain_ADS_ADSGroup_Insert(JobGenContext context, String EventName)
    at DynScripts.JobGen_ADSGroup_er3kJLl7fzTqhq7xfyRjcVwr8.Event_INSERT(JobGenContext context)
    --- End of inner exception stack trace ---
    at DynScripts.JobGen_ADSGroup_er3kJLl7fzTqhq7xfyRjcVwr8.Event_INSERT(JobGenContext context)
    --- End of inner exception stack trace ---
    at VI.DB.Scripting.ScriptRunner.Eval(String key, Object[] parameters)
    at VI.DB.JobGeneration.JobGeneratorImpl.<_CreateChainsForSingle>d__7.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.JobGeneration.JobGeneratorImpl.<CreateChainsAsync>d__6.MoveNext()
    --- End of inner exception stack trace ---
    at VI.DB.JobGeneration.JobGeneratorImpl.<CreateChainsAsync>d__6.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.UnitOfWorkImpl.<GenerateAsync>d__39.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.EventsEntityLogic.<OnGenerate>d__2.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.CombinedEntityLogic.<OnGenerate>d__15.MoveNext()
    --- End of inner exception stack trace ---
    at VI.DB.Entities.CombinedEntityLogic.<OnGenerate>d__15.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.InteractiveSaveEntityStrategy.<Generate>d__5.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.DbEntitySink.<PutAsync>d__14.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.UnitOfWorkImpl.<PutAsync>d__37.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.EventUnitOfWork.<PutAsync>d__2.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.PermissionsUnitOfWork.<PutAsync>d__11.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.EventUnitOfWork.<PutAsync>d__2.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at QBM.AppServer.Services.InteractiveEntityService.<Put>d__5.MoveNext() at VI.DB.Entities.CombinedEntityLogic.<OnGenerate>d__15.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.InteractiveSaveEntityStrategy.<Generate>d__5.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.DbEntitySink.<PutAsync>d__14.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.UnitOfWorkImpl.<PutAsync>d__37.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.EventUnitOfWork.<PutAsync>d__2.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.PermissionsUnitOfWork.<PutAsync>d__11.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.EventUnitOfWork.<PutAsync>d__2.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at QBM.AppServer.Services.InteractiveEntityService.<Put>d__5.MoveNext()
    2019-02-12 07:25:47.6170 ERROR (ObjectLog ) : [810306] Error during execution of 'OnGenerate' in logic module 'VI.DB.Entities.EventsEntityLogic'.
    [810103] Error generating processes for event Insert.
    [810222] Error executing script 'Event_Insert'.
    [810108] Error generation process step event INSERT.
    [810109] Error generating process ADS_ADSGroup_Insert.
    [810155] Error executing prescript.
    [DynScripts.ProductScripts_er3kJLl7fzTqhq7xfyRjcVwr8+AdHocDataException] Connection information for <Key><T>ADSDomain</T><P>6bbdb95c-6ae6-48b5-b9bc-b25ff852b098</P></Key> could not be detected.
    VI.Base.ViException: Error during execution of 'OnGenerate' in logic module 'VI.DB.Entities.EventsEntityLogic'. ---> VI.Base.ViException: Error generating processes for event Insert. ---> VI.Base.ViException: Error executing script 'Event_Insert'. ---> VI.Base.ViException: Error generation process step event INSERT. ---> VI.Base.ViException: Error generating process ADS_ADSGroup_Insert. ---> VI.Base.ViException: Error executing prescript. ---> DynScripts.ProductScripts_er3kJLl7fzTqhq7xfyRjcVwr8+AdHocDataException: Connection information for <Key><T>ADSDomain</T><P>6bbdb95c-6ae6-48b5-b9bc-b25ff852b098</P></Key> could not be detected.
    at DynScripts.ProductScripts_er3kJLl7fzTqhq7xfyRjcVwr8._Closure$__6._Lambda$__13()
    at VI.Projector.Database.ProjectorConfigurationService.<>c__DisplayClass3_0`1.<Get>b__0(String x)
    at System.Collections.Concurrent.ConcurrentDictionary`2.GetOrAdd(TKey key, Func`2 valueFactory)
    at VI.Projector.Database.ProjectorConfigurationService.Get[T](String key, Func`1 factory)
    at DynScripts.ProductScripts_er3kJLl7fzTqhq7xfyRjcVwr8.DPR_GetRootObjConnectionInfoData(String rootObjectKey, String targetSystemType, String targetSystemVersion)
    at DynScripts.ProductScripts_er3kJLl7fzTqhq7xfyRjcVwr8.DPR_GetAdHocData(String rootObjectKey, String targetSystemType, String targetSystemVersion, String operationName, IEntity baseObject)
    at DynScripts.JobGen_ADSGroup_er3kJLl7fzTqhq7xfyRjcVwr8.Chain_ADS_ADSGroup_Insert(JobGenContext context, String EventName)
    --- End of inner exception stack trace ---
    at DynScripts.JobGen_ADSGroup_er3kJLl7fzTqhq7xfyRjcVwr8.Chain_ADS_ADSGroup_Insert(JobGenContext context, String EventName)
    --- End of inner exception stack trace ---
    at DynScripts.JobGen_ADSGroup_er3kJLl7fzTqhq7xfyRjcVwr8.Chain_ADS_ADSGroup_Insert(JobGenContext context, String EventName)
    at DynScripts.JobGen_ADSGroup_er3kJLl7fzTqhq7xfyRjcVwr8.Event_INSERT(JobGenContext context)
    --- End of inner exception stack trace ---
    at DynScripts.JobGen_ADSGroup_er3kJLl7fzTqhq7xfyRjcVwr8.Event_INSERT(JobGenContext context)
    --- End of inner exception stack trace ---
    at VI.DB.Scripting.ScriptRunner.Eval(String key, Object[] parameters)
    at VI.DB.JobGeneration.JobGeneratorImpl.<_CreateChainsForSingle>d__7.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.JobGeneration.JobGeneratorImpl.<CreateChainsAsync>d__6.MoveNext()
    --- End of inner exception stack trace ---
    at VI.DB.JobGeneration.JobGeneratorImpl.<CreateChainsAsync>d__6.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.UnitOfWorkImpl.<GenerateAsync>d__39.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.EventsEntityLogic.<OnGenerate>d__2.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at VI.DB.Entities.CombinedEntityLogic.<OnGenerate>d__15.MoveNext()
    --- End of inner exception stack trace ---
    at VI.DB.Entities.CombinedEntityLogic.<OnGenerate>d__15.MoveNext()

    Thank you,

    Jay

  • Hi Jay,

    Have you resolved your issue? I have the same problem.

  • I am not sure what version of Identity Manager you are using but for the error above it is fixed in 8.1. Older versions are not compatible with the fix and no hotfix is available for those earlier versions. There are several workarounds that I will note below:

    you can restart the affected frontend or jobservice. In the latter case, you also have to reactivate the job.

    You can also prevent the error from happening altogether by always performing a full compile instead of a partial compile.

  • I think this was fixed.  What we found out is every time you had to compile the DB, make sure to do a full compile including the scripts.  And yes, this is fixed in the 8.1.

  • We use 8.0.1 version and we have the problem only on one lab. But the same develop with the same version on another lab doesn`t have this problem.

  • As I said just ensure that you are always doing a full compile and you won't run into the issue anymore.