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Is mailboax required to send mails or Distribution List can work to send mails?

ruchita.mantri
over 5 years ago

Hi,

We are trying to use AWS SES to send mails from One IM to users but the sender which we are using doesn't have mailbox instead it is part of distribution list. But we are getting error "No such host is known". How can we resolve this?

  • 0 over 5 years ago

    Where are you getting the error?  is there more information in the error?

  • 0 over 5 years ago in reply to Trevor Pike

    I am getting this error in SendRichMail process step. Below is the complete error which I can see in job service logs

    <x><e>2019-03-14 11:48:27 +00:00 - PWCEURIROWEB02 - \LOCALJOBSERVER2 - VI.JobService.JobComponents.MailComponent - 893373c9-1ba4-407a-a306-bdead6d8f7e2: Errors occurred
    [System.Net.Sockets.SocketException] No such host is known
    at StdioProcessor.StdioProcessor._Execute(Job job)
    at VI.JobService.JobComponents.MailComponent.Activate(String task)
    at VI.JobService.JobComponents.MailComponent._SendRichMail()
    at VI.JobService.JobComponents.MailComponent._Send(MimeMessage message, MailSecurity security)
    at VI.JobService.JobComponents.MailComponent._GetOrOpenSmtpConnection()
    at MailKit.Net.Smtp.SmtpClient.Connect(String host, Int32 port, SecureSocketOptions options, CancellationToken cancellationToken)
    at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
    at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
    at System.Net.Dns.GetAddrInfo(String name)

  • 0 over 5 years ago in reply to ruchita.mantri

    That's a DNS error.  The job server cannot resolve the hostname of the SMTP server it is trying to talk to.

  • 0 over 5 years ago in reply to George Cerbone

    ohh ok. I will check internally once. Thanks for the help.

  • 0 over 5 years ago in reply to George Cerbone

    Hi,

    As you correctly said, the domain was blocked in firewall and thats the reason, I was getting the error. But now we have unblocked it and I am getting different error now

    <w>2019-03-20 07:10:22 +00:00 - PWCEURIROWEB01 - \LOCALJOBSERVER1 - VI.JobService.JobComponents.MailComponent - 6186fff6-a8be-4d4b-8700-aae74971223a: Errors occurred
    [System.Security.Authentication.AuthenticationException] The remote certificate is invalid according to the validation procedure.
    at VI.JobService.ProcessorThread._ExecuteJob(Job job, JobResult result)
    at VI.JobService.JobComponents.MailComponent.Activate(String task)
    at VI.JobService.JobComponents.MailComponent._TaskSendMail()
    at VI.JobService.JobComponents.MailComponent._Send(MimeMessage message, MailSecurity security)
    at VI.JobService.JobComponents.MailComponent._GetOrOpenSmtpConnection()
    at MailKit.Net.Smtp.SmtpClient.Connect(String host, Int32 port, SecureSocketOptions options, CancellationToken cancellationToken)
    at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
    at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)

  • 0 over 5 years ago in reply to ruchita.mantri

    "The remote certificate is invalid according to the validation procedure."  Now your SSL certificate is bad.  Most likely because it is self signed or from an untrusted issuer.

  • 0 over 4 years ago in reply to George Cerbone

    How to check and change this SSL certificate?