Error: [810215] Method Abort is been deactivated and cannot be called.

Hi All,

I am calling the event Abort when the parent PWO is getting aborted which is triggering a process that aborts the Child PWOs in which I am calling the Abort method on child PWO. But the process is getting in frozen state with this error "Error: [810215] Method Abort is been deactivated and cannot be called."

The OrderState for my Child PWO is Unsubscribed as it is multi-requestable item and therefore can be reused. I know that the Abort method can only be called on Assigned state but is there way we can change that?

In the DialogMethod table, we have this column MethodScript which checks for the Assigned state, I have modified that condition but still I getting that error. Also, the column IsDeactivated is false in this table.

Is there any way this can be done? I am using version 7.

Thanks

0 Markus Weiss-Ehlers over 4 years ago

No, mutli-requestable items are handled differently, and therefore the Abort method ist not available. The request has been finished already when it is in the unsubscribe state.
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0 wei hao over 2 years ago in reply to Markus Weiss-Ehlers

Hi Markus, now that the Abort method is not available any more, is there any other way to abort one PWO?
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0 Barry Jackson over 2 years ago in reply to wei hao

Hi,

If the Abort method is unavailable then that usually means that the PWO is already aborted or unsubscribed (as Markus Weiss-Ehlers said.)

So in that scenario there is nothing to do, the PWO is already closed.

As you said yourself, you can only abort a PWO that is in a state that allows it to be aborted e.g. Assigned.

Not sure what the issue is here.

HTH, Barry.
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Endpoint Privilege Management

Error: [810215] Method Abort is been deactivated and cannot be called.