Request button not enabled

Dear Team,

I have configured one sample business role and added entitlement also. Now i am able to see in web console after user login. But if user trying to request the application it is showing "This product cannot currently be requested" and request button also not enabled.

Can you please me help me how to enable that request button.

Thanks,

Jeevan

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Denis.Mekinda over 3 years ago in reply to jeevan singireddy +2

go to service item and assign there.

and I would really suggest You do a training with 1IM or at least read the DOCs and watch all the videos on one identity YouTube channel. this is not a product that…

0 Denis.Mekinda over 3 years ago

Did You assign request policy to service item?
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0 jeevan singireddy over 3 years ago in reply to Denis.Mekinda

Dear Denis,

Thank you for your reply. No i have not assigned, from where we need to assign request policy??

Thanks,

Jeevan
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0 Denis.Mekinda over 3 years ago in reply to jeevan singireddy

go to service item and assign there.

and I would really suggest You do a training with 1IM or at least read the DOCs and watch all the videos on one identity YouTube channel. this is not a product that can be discovered just by clicking.
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