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Error after changing X-509 certificate

rodney ferretti
over 4 years ago

After changing the X-509 on Exchange 2010 (public CA), the Identity Manager 8.1 shows the following error:

File name:  Mail Component

Process Task:   SendRichMail

Execution status FROZEN

Signing certificate was not found.

Any suggestions to fix this problem? Tks

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  • 0 over 4 years ago

    It sounds like you configured OneIM to sign the emails and the server, sending the emails, is unable to find the configured certificate. Please check the configuration parameter Common\MailNotification\SignCertificateThumbprint and verify that the thumbprint matches the certificate you want to use for signing.

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  • 0 over 4 years ago

    It sounds like you configured OneIM to sign the emails and the server, sending the emails, is unable to find the configured certificate. Please check the configuration parameter Common\MailNotification\SignCertificateThumbprint and verify that the thumbprint matches the certificate you want to use for signing.

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