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Issue while doing checkout from shoppingcat.

dnyandev garad
over 3 years ago

Hello Experts,

I am getting below error while doing check out from shoppingcart.

Monday, October 19, 2020 10:22 AM Error     WebLog te1r5ja3adpoh4vtuscra5gj  VI.Base.ViException: Beim Ausführen der Formularmethode F0_ctl00_ControlRef8_ControlRef15_ControlRef15_ControlRef8b_Main_Main_Container6_Container7_Button4_Method ist ein Fehler aufgetreten. ---> System.AggregateException: One or more errors occurred. ---> System.AggregateException: One or more errors occurred. ---> VI.Base.ViException: Fehler beim Anwenden der Änderungen in der Datenbank. ---> VI.DB.ChangedByAnotherUserException: Fachliche Rolle (FR) wurde inzwischen von einem anderen Benutzer geändert.
     at VI.DB.Entities.DbOperations.ClusteringDbOperationsQueue.<_RunSingleAsync>d__41.MoveNext()

I did checked all logs and also no other user is doig check out.

Could you please tell me what could be reason for this error.

Thank you.

Kind Regards,

DG

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  • 0 over 3 years ago

    Hi,

    the error message means that the whereclause of the update statement did not find any rows to update. This could be a genuine parallel change by another user to the row, or a different error situation, e.g. incorrect data conversion or a double update.

    Suggest to provide the exact version, and have a look at the SqlLog output including some amount of context. And it would be good to know if this is a permanent or intermittent error.

    -René

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  • 0 over 3 years ago

    Hi,

    the error message means that the whereclause of the update statement did not find any rows to update. This could be a genuine parallel change by another user to the row, or a different error situation, e.g. incorrect data conversion or a double update.

    Suggest to provide the exact version, and have a look at the SqlLog output including some amount of context. And it would be good to know if this is a permanent or intermittent error.

    -René

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