Job servers keep in "Update Running" state, and software version keep in "-1"

Hi experts,

I'm evaluating the approach of upgrading server from 7.1.6 to v8.

I deployed new servers with newer OS and SQL version, and restore the original DB to the new server, updated job server list and sync server reference in sync editor, reinstalled application server, checked data consistency, all seems fine.

However, in Job Queue, the jobs are not processing, and the job servers keep in "Update running" state with software version "-1". I browsed the job server in browsers, there is no error in the log, but just keep repeating info "Requesting process steps for queue \XXXX (job server name) / Last process step request succeeded."

Where can I know what was wrong, so that I may fix it? Please kindly advise.

Many thanks!

Tac

Parents Reply
  • Hi Marcus, 

    Database journal showed some warning that the database "STOP because too many Slots are dead." and "Dead slot resetted".

    I ran the queries following the steps in the provided url to create new service broker ID and initializing DBQueue Processor, and restarted services, there are some tasks appears in the DBQueue and gone from time to time, so I think the DB Queue processor is running. But still the Job queue is not processed and the job server state is still "Update running".

    Anymore things I can do?

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