• State Verified Answer
  • Replies 3 replies
  • Subscribers 95 subscribers
  • Views 1277 views
  • Users 0 members are here
Options
Related

Report Additional subscriber did not have email sent

Aamir Khan
over 4 years ago

Hello Team,

I have set additional subscriber to my report and generated report.

Mail was sent to me but not to my CC'd User. I observed RPS_RPSSubscriptionCC_Send_Report_to_CC job is not generated.

How can we fix this?

  • +1 over 4 years ago

    Did you check the generation condition of the process? The CC'd person needs to neither permanently nor temporarily deactivated and of course, needs to have a defaultEmailAddess set.

  • 0 over 4 years ago in reply to Markus Weiss-Ehlers

    Hi Markus, Version is 8.1. User is active in system. Pre script is as follows : 

    Dim StorageFolder as String = Connection.GetConfigParm("QER\RPS\SubscriptionStorageShare")
    If StorageFolder <> "" and StorageFolder <> "\\<Server>\<Share>" Then
    If not StorageFolder.EndsWith("\") Then
    StorageFolder = StorageFolder & "\"
    End If
    StorageFolder = StorageFolder & $FK(UID_Person).CentralAccount$
    values("StorageFolder") = StorageFolder

    End If

    Dim fileExtens as String = "pdf"

    'if not given, the type is PDF
    If $FK(UID_RPSSubscription).ExportFormat$ <> "" Then
    fileExtens = $FK(UID_RPSSubscription).ExportFormat$.ToLowerInvariant()
    End If

    values("filenameReport") = $FK(UID_RPSSubscription).Ident_RPSSubscription$ & "_" & _
    $FK(UID_Person).CentralAccount$ & "_" & _
    DateTime.UTCNow.ToString("yyyy-MM-dd_HH-mm-ss") & _
    "." & fileExtens

    Dim culture as String
    Dim Pers as ISingleDbObject = Connection.CreateSingle("Person", $UID_Person$)
    values("culture") = Pers.Custom.CallMethod("GetCulture").ToString

    Generating condition :

    Value = Connection.GetConfigParm("QER\RPS\StoreSubscription")<> "1" _
    AndAlso $FK(UID_Person).DefaultEmailAddress$ <> "" _
    ANDAlso not $FK(UID_Person).IsInActive:Bool$ ANDAlso Not $FK(UID_Person).IsTemporaryDeactivated:Bool$

  • 0 over 4 years ago in reply to Aamir Khan

    Did you try to test the process in Designer using the RPSSubscription containing the person in CC? And, did you check the "IsTemporaryDeactivated" flag as well at the person in CC?