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SocketException on calling the script from a custom process

j basha
over 3 years ago

Hi,

I am facing the same issue as below post:

https://www.oneidentity.com/community/identity-manager/f/forum/27436/web-service-connectivity-issues

I have a custom script in which I am calling the PATCH method of a REST service to update few parameters.

As an individual script with hard coded parameters, the script execution is successful and the result is as expected.

Issue is when i attach the script to a Process where the input parameters are passed. I am getting the below error

[810222] Error executing script 'UpdatePRMRecord'.    [System.Net.WebException] Unable to connect to the remote server    [System.Net.Sockets.SocketException] No connection could be made because the target machine actively refused it 157.133.93.36:443

The above IP is the public IP accessed via proxy. Please suggest the connectivity checks I need to perform.

Regards,

Jilani

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  • 0 over 3 years ago in reply to Markus Weiss-Ehlers

    Dear Markus,

    Below is the code snippet that I have in the custom script in which the authentication credentials are mentioned:

    Dim webClient As WebClient = New WebClient()
    Dim partner As PartnerContactUser = New PartnerContactUser()
    partner.UserID=USER_ID
    partner.Email=EMAIL
    Dim jsonData As String = JsonConvert.SerializeObject(partner, Newtonsoft.Json.Formatting.Indented)

    webClient.Credentials = New NetworkCredential(userName, password)  'Authentication Credentials

    webClient.Headers.Add("Content-Type","application/json")

    Dim responseArray As Byte() = webClient.UploadData(clientUrl,"PATCH",System.Text.Encoding.Unicode.GetBytes(jsonData))

    Your response for the mentioned post was "You may want to check if a proxy is used that needs authentication. Maybe the service account running the Job Service cannot access the proxy."

    Does it mean that I need to configure the authentication details to job service? If so could you please guide me in that direction where to configure.

    Regards,

    Jilani

  • 0 over 3 years ago in reply to j basha

    Moreover, existing proxy doesn't need any authentication. Only REST end point has authentication which is passed in the script.

  • 0 over 3 years ago in reply to j basha

    You should check what the differences are between your local test client and the machine running the Job Service.

    What type of operating system is the host running the job Service?

    Any other things in your network that might lead to that issue. This is probably not related to anything in OneIM.