• State Not Answered
  • Replies 9 replies
  • Subscribers 96 subscribers
  • Views 2604 views
  • Users 0 members are here
Options
Related

StdioProcessor high CPU utilization

rajneesh ram
over 3 years ago

Hello,

I am seeing the high CPU utilization by the StdioProcessor.exe for the last few days. Due to this lots of jobs are not processing and getting stuck in JobQ. I m not able to find anything for this issue.

Any suggestion?

Thanks

Parents
  • 0 over 3 years ago

    Basically, jobs create a SNOW ticket. Due to high CPU utilization jobs are running very slow/stuck in the Q's. I m not seeing anything in the Event Viewer which relates to the issue. In the log file generally, it says that the:


    ErrorMessages = [810222] Error executing script 'XXX_SNOWCreateRequest'.
    [System.Net.WebException] The remote server returned an error: (500) Internal Server Error.
    at StdioProcessor.StdioProcessor._Execute(Job job)
    at VI.JobService.JobComponents.ScriptComponent.Activate(String task)
    at VI.JobService.JobComponents.ScriptComponent._TaskScriptExec()
    at VI.DB.Scripting.ScriptInstance.Eval(String key, Object[] parameters)
    ---- Start of Inner Exception ----
    at DynScripts.Scripts_DA122C804FEC5AF1E0431782020A8A85.XXX_SNOWCreateRequest(String sLoginPassword, String UID_Person, String ObjectKeyOrdered, String sResId, String xObjectKey, String orderState, String lActionType, String sRequestRef)
    at System.Net.WebClient.UploadString(Uri address, String method, String data)
    at System.Net.WebClient.UploadDataInternal(Uri address, String method, Byte[] data, WebRequest& request)
    Reactivation of frozen Job afbd17bd-5c94-41e7-ac2c-121adcc1a22f with parameter SELF
    [810222] Error executing script 'XXX_SNOWCreateRequest'.
    [System.Net.WebException] The remote server returned an error: (500) Internal Server Error.
    at StdioProcessor.StdioProcessor._Execute(Job job)
    at VI.JobService.JobComponents.ScriptComponent.Activate(String task)
    at VI.JobService.JobComponents.ScriptComponent._TaskScriptExec()
    at VI.DB.Scripting.ScriptInstance.Eval(String key, Object[] parameters)
    ---- Start of Inner Exception ----
    at DynScripts.Scripts_DA122C804FEC5AF1E0431782020A8A85.XXX_SNOWCreateRequest(String sLoginPassword, String UID_Person, String ObjectKeyOrdered, String sResId, String xObjectKey, String orderState, String lActionType, String sRequestRef)
    at System.Net.WebClient.UploadString(Uri address, String method, String data)
    at System.Net.WebClient.UploadDataInternal(Uri address, String method, Byte[] data, WebRequest& request)
    Reactivation of frozen Job afbd17bd-5c94-41e7-ac2c-121adcc1a22f with parameter SELF
    [810222] Error executing script 'XXX_SNOWCreateRequest'.
    [810019] Could not create single object for table PersonWantsOrg.
    [810029] Object of type Request procedures does not exist in database or you do not have the relevant viewing permissions.
    at StdioProcessor.StdioProcessor._Execute(Job job)
    at VI.JobService.JobComponents.ScriptComponent.Activate(String task)
    at VI.JobService.JobComponents.ScriptComponent._TaskScriptExec()
    at VI.DB.Scripting.ScriptInstance.Eval(String key, Object[] parameters)

    I m not sure how it is related or not.

  • 0 over 3 years ago in reply to rajneesh ram

    The error is: "The remote server returned an error: (500) Internal Server Error."

    Sound like your Service Now WebRequest has some issues.

    Did you change something in our code recently? If the job server is running in a VM, does your resource setting for the VM have changed?

    I am suggesting contacting support to help you figure this out.

Reply Children
No Data