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How to manually suspend an Gmail account in GAPUser table?

telaprolu sudhir
over 3 years ago

Hi Community,

I am currently trying to suspend a Gmail account of an user that is present in the GAPUser table. 

When I am trying to do that from the Manager tool by checking the Suspended checkbox, it is not allowing me to do that operation.

Also, I have developed an custom process to achieve this with the Process Task HandleObjectComponent - Update on GAPUser table to update the suspended column to true. The process runs successfully, but I don't see the changes reflecting.

I figured out that that OOTB template on the IsSuspended column on GAPUser table is restricting the change to happen.

So, what I am looking is how can I suspend an Gmail account externally/manually with minimum change to the template present on the IsSuspended column on the GAPUser table.

Thanks in Advance.!!

Regards,

Sudhir

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  • 0 over 3 years ago

    Sudhir,

    The template is keeping you from making changes because the account seems to be fully managed. If you dont want to make modifications to the template, the only way would be to change the management level of the account to , maybe , a custom management level (or no management at all) that allows modifications on the attribute. In that case you'll still need to modify the template to check this new management level and act accordingly. 

    When you say externally/manually, you mean to suspend the account regardless of its state in One Identity? That'd break data integrity, but still , it can be done with tools such as GAM , that you can call from one script in Designer.

    Regards!

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  • 0 over 3 years ago

    Sudhir,

    The template is keeping you from making changes because the account seems to be fully managed. If you dont want to make modifications to the template, the only way would be to change the management level of the account to , maybe , a custom management level (or no management at all) that allows modifications on the attribute. In that case you'll still need to modify the template to check this new management level and act accordingly. 

    When you say externally/manually, you mean to suspend the account regardless of its state in One Identity? That'd break data integrity, but still , it can be done with tools such as GAM , that you can call from one script in Designer.

    Regards!

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