• State Suggested Answer
  • Replies 5 replies
  • Answers 1 answer
  • Subscribers 98 subscribers
  • Views 2239 views
  • Users 0 members are here
Options
Related

Possibility to attach a file in the ITSHOP

connettoreoneidentity
over 3 years ago

Hi,

is it possible to attach a file in a new user request in the IT SHOP?

The only answer that I was able to find, was to use the system tool but is way too complicated for a standard user and requires a lot of information.

Thank you

Mattia

Parents
  • 0 over 3 years ago

    Try this way: navigate to the record. For example, an incident record; Click the attachments icon ( ); Click Choose Files or Browse, depending on your browser, and navigate to a file; (Optional) Upload multiple files in one of the following ways; Click Attach; Close the pop-up window to return to the form.

Reply
  • 0 over 3 years ago

    Try this way: navigate to the record. For example, an incident record; Click the attachments icon ( ); Click Choose Files or Browse, depending on your browser, and navigate to a file; (Optional) Upload multiple files in one of the following ways; Click Attach; Close the pop-up window to return to the form.

Children